Which of the following is a technological limitation of EC?

Which of the following is a technological limitation of EC? 

A) order fulfillment requirements of large-scale B2C
B) security and privacy concerns that deter customers from buying
C) difficulty obtaining venture capital
D) unresolved taxation, public policy, and legal issues

Answer: A

The success of the entrepreneurial company JetPens was due to keeping costs low by each of the following methods except

The success of the entrepreneurial company JetPens was due to keeping costs low by each of the following methods except 

A) using open source free software.
B) giving away free samples via social networks.
C) using smart key words to rank high with search engines.
D) advertising via e-mail.

Answer: B

Each of the following is a non-technological limitation of EC except

Each of the following is a non-technological limitation of EC except 

A) people do not yet sufficiently trust paperless, faceless transactions.
B) lack of trust in EC and in unknown sellers hinders buying.
C) online fraud is increasing.
D) software development tools are still evolving.

Answer: D

Each of the following is a benefit of EC to society except

Each of the following is a benefit of EC to society except 

A) closing the digital divide.
B) more public services.
C) improving homeland security.
D) fewer permits and less tax.

Answer: D

Which of the following is not one of the benefits that EC provides to consumers?

Which of the following is not one of the benefits that EC provides to consumers? 

A) ubiquity
B) global reach
C) enable telecommuting
D) instant delivery

Answer: B

Benefits of EC to organizations include each of the following except

Benefits of EC to organizations include each of the following except 

A) supply chain improvements.
B) closing the digital divide.
C) efficient procurement.
D) cost reduction.

Answer: B

Major barriers to EC include each of the following except

Major barriers to EC include each of the following except 

A) implementation difficulties.
B) lack of technology skills.
C) lack of potential customers.
D) competition.

Answer: D

According to the ________ model, an organization can increase brand awareness or even generate sales by Web-based word-of-mouth marketing or promoting a product or service to other people.

According to the ________ model, an organization can increase brand awareness or even generate sales by Web-based word-of-mouth marketing or promoting a product or service to other people. 

A) electronic tendering systems
B) online direct marketing
C) viral marketing
D) name-your-own-price

Answer: C

Large organizational buyers make large-volume or large-value purchases through ________, also known as reverse auctions.

Large organizational buyers make large-volume or large-value purchases through ________, also known as reverse auctions. 

A) name-your-own-price models
B) viral marketing
C) electronic tendering systems
D) online direct marketing

Answer: C

As identified by Amit and Zott (2001) which of the following is not one of the four sets of values that are created by e-business?

As identified by Amit and Zott (2001) which of the following is not one of the four sets of values that are created by e-business? 

A) novelty
B) search and transaction cost efficiency
C) financial efficiency
D) complementarities

Answer: C

According to the ________ revenue model, companies receive commissions for referring customers to others' EC websites.

According to the ________ revenue model, companies receive commissions for referring customers to others' EC websites. 

A) transaction fees
B) affiliate fees
C) advertising fees
D) subscription fees

Answer: B

According to the ________ revenue model, customers pay a fixed amount, usually monthly, to receive some type of service.

According to the ________ revenue model, customers pay a fixed amount, usually monthly, to receive some type of service. 

A) transaction fees
B) advertising fees
C) subscription fees
D) affiliate fees

Answer: C

A method of doing business by which a company can generate revenue to sustain itself best defines

A method of doing business by which a company can generate revenue to sustain itself best defines 

A) business model.
B) marketing strategy.
C) business plan.
D) value chain.

Answer: A

Each of the following is an essential capability that helps drive EC except

Each of the following is an essential capability that helps drive EC except 

A) providing efficient and effective business transactions.
B) facilitating company consolidations.
C) sharing information and knowledge.
D) customizing products and personalizing services.

Answer: B

According to the Business Environment and Performance Impact Model, ________ provide support to organizations' activities and to the resultant performance, countering business pressures.

According to the Business Environment and Performance Impact Model, ________ provide support to organizations' activities and to the resultant performance, countering business pressures. 

A) markets and government
B) missions and strategies
C) EC and IT
D) core competencies and critical response activities

Answer: C

Societal business pressure examples include

Societal business pressure examples include 

A) compliance.
B) global economy.
C) increased power of the consumer.
D) rapid technological obsolescence.

Answer: A

According to the Business Environment and Performance Model, drivers for organizations include

According to the Business Environment and Performance Model, drivers for organizations include 

A) the organization's strategy.
B) the organization's mission.
C) problems from the business environment.
D) all of the above.

Answer: D

Because the pace of change and level of uncertainty in the marketplace are expected to accelerate, organizations are

Because the pace of change and level of uncertainty in the marketplace are expected to accelerate, organizations are 

A) considering less information when making decisions.
B) making fewer decisions and/or decisions less frequently.
C) unable to react quickly enough to threats and opportunities.
D) operating under increasing pressures to produce more products, faster, and with fewer resources.

Answer: D

A major gateway through which employees, business partners, and the public can enter a corporate website best defines

A major gateway through which employees, business partners, and the public can enter a corporate website best defines 

A) social network.
B) corporate portal.
C) intranet.
D) extranet.

Answer: B

The e-commerce activities conducted in social networks and/or by using social software best describes

The e-commerce activities conducted in social networks and/or by using social software best describes 

A) consumer commerce.
B) virtual commerce.
C) social commerce.
D) enterprise commerce.

Answer: C