An agent or vendor who assembles the functions needed by enterprises and packages them with outsourced development, operation, maintenance, and other services best describes

An agent or vendor who assembles the functions needed by enterprises and packages them with outsourced development, operation, maintenance, and other services best describes

A) transaction broker.
B) application service provider.
C) forwarder.
D) collaborator.




Answer: B

Which of the following aggregates information about products and services from multiple providers at one central point?

Which of the following aggregates information about products and services from multiple providers at one central point?

A) marketplace concentrator
B) collaborators
C) content provider
D) transaction broker




Answer: A

Which of the following matches business clients with firms that provide a wide variety of IT services?

Which of the following matches business clients with firms that provide a wide variety of IT services?

A) TechRepublic
B) Lotus Domino
C) VeriSign
D) Bizrate




Answer: A

Which of the following B2B services creates revenue by providing content?

Which of the following B2B services creates revenue by providing content?

A) transaction brokers
B) content providers
C) specialized directories
D) marketplace concentrators




Answer: B

Which of the following is a large business directory organized by location and by product or service?

Which of the following is a large business directory organized by location and by product or service?

A) ThomasNet
B) A2Z of B2B
C) Websters
D) i-Stores





Answer: C

Consulting firm categories include

Consulting firm categories include

A) traditional consulting companies that maintain divisions that focus on EC.
B) firms that provide expertise in the area of EC but not in traditional business.
C) EC hardware and software vendors that provide technology-consulting services.
D) all of the above.





Answer: D

Project in which suppliers and retailers collaborate in their planning and demand forecasting to optimize flow of materials along the supply chain best describes

Project in which suppliers and retailers collaborate in their planning and demand forecasting to optimize flow of materials along the supply chain best describes

A) customer relationship management.
B) transaction management systems.
C) directory services.
D) collaborate planning, forecasting, and replenishment.






Answer: D

Tags that can be attached to or embedded in objects, animals, or humans and use radio waves to communicate with a reader for the purpose of uniquely identifying the object or transmitting data and/or storing information about the object best defines

Tags that can be attached to or embedded in objects, animals, or humans and use radio waves to communicate with a reader for the purpose of uniquely identifying the object or transmitting data and/or storing information about the object best defines

A) wireless router.
B) location chips.
C) goods locator chip.
D) radio frequency identification.




Answer: D

According to Melnyk, et al. 2010, supply chains of tomorrow must deliver varying degrees of

According to Melnyk, et al. 2010, supply chains of tomorrow must deliver varying degrees of

A) innovation.
B) safety and security of goods delivered.
C) eliminating waste, reducing pollution, and improving the environment.
D) all of the above.





Answer: D

Using Web services, Dell schedules every line in every factory around the world every ________, and only brings ________ worth of materials into the factory.

Using Web services, Dell schedules every line in every factory around the world every ________, and only brings ________ worth of materials into the factory.

A) day; 1 day's
B) week; 1 week's
C) 12 hours; 12 hours'
D) 2 hours; 2 hours'





Answer: D

A logistics method in which products on the delivery truck are not preassigned to a destination, but the decision about the quantity to unload at each destination is made at the time of unloading best describes

A logistics method in which products on the delivery truck are not preassigned to a destination, but the decision about the quantity to unload at each destination is made at the time of unloading best describes

A) bullwhip effect.
B) merge-in-transit.
C) rolling warehouse.
D) reverse logistics system.






Answer: C

A logistics model in which components for a product may come from two or more different physical locations and are shipped directly to the customer's location best defines

A logistics model in which components for a product may come from two or more different physical locations and are shipped directly to the customer's location best defines

A) B2C fulfillment.
B) merge-in-transit.
C) rolling warehousing.
D) business process management






Answer: B

Merge-in-transit and rolling warehouses are examples of

Merge-in-transit and rolling warehouses are examples of

A) business process management.
B) B2C fulfillment.
C) order fulfillment in services.
D) logistics postponement.




Answer: D

The knowledge about where materials and parts are at any given time, which helps in solving problems such as delay, combining shipments, and more best defines

The knowledge about where materials and parts are at any given time, which helps in solving problems such as delay, combining shipments, and more best defines

A) product placement.
B) verification.
C) risk avoidance.
D) visibility.





Answer: D

According to Supplychainer.com (2006), the seven elements for optimal order fulfillment include each of the following except

According to Supplychainer.com (2006), the seven elements for optimal order fulfillment include each of the following except

A) incorporate sales and marketing into the process.
B) integrate your systems.
C) utilize social engineering sites as much as possible.
D) reduce or eliminate paperwork.




Answer: C

Each of the following is characteristic of order fulfillment except

Each of the following is characteristic of order fulfillment except

A) flexible systems are needed because customers might change an order after the order is sent to the warehouse.
B) B2B order fulfillment commonly uses business processes management (BPM) software to automate various steps in the process.
C) customers pressure suppliers to improve the order fulfillment process.
D) B2C fulfillment may be more complex than that of B2B.



Answer: D

The Boston Consulting Group found that the ________ was the number-two reason shoppers cited for refusing to buy on the Web frequently.

The Boston Consulting Group found that the ________ was the number-two reason shoppers cited for refusing to buy on the Web frequently.

A) absence of a good return mechanism
B) lack of security
C) delay in receiving products
D) inability to compare products




Answer: A

The pioneering approach by ________ was to produce the components of computers via mass production and to offer customization in the manner in which they were assembled.

The pioneering approach by ________ was to produce the components of computers via mass production and to offer customization in the manner in which they were assembled.

A) Gateway
B) Intel
C) IBM
D) Dell




Answer: D

Intermediaries that prepare goods for shipping best describes

Intermediaries that prepare goods for shipping best describes

A) fulfillers.
B) vendors.
C) collaborators.
D) forwarders.



Answer: D

An effective way to solve order fulfillment problems is for an organization to

An effective way to solve order fulfillment problems is for an organization to

A) build more local warehouses.
B) partner with other companies, such as UPS, or distribution centers.
C) reduce the variety or types of products being sold.
D) use AutoCart.




Answer: B